[00:09.77]I flew United Airlines On my way to Nebraska
[00:14.17]The plane departed Halifax Connecting in Chicago’s O’Hare.
[00:23.46]While on the ground the passenger Said from the seat behind me,
[00:28.25]My God, they’re throwing guitars out there!”"
[00:35.58]The Band and I exchanged a look best described as terror,
[00:40.48]At the action on the tarmac and knowing whose projectiles these would be.
[00:49.22]So before I left Chicago,I alerted three employees,
[00:54.67]Who showed complete indifference towards me.
[01:01.53]United, United,
[01:06.27]You broke my Taylor Guitar.
[01:11.12]United, United,
[01:15.93]Some big help you are.
[01:19.40]You broke it, you should fix it.
[01:21.77]You’re liable, just admit it.
[01:24.14]I should have flown with someone else or gone by car,
[01:32.18]Cause United Breaks Guitars.
[01:39.37]When we landed in Nebraska,I confirmed what I’d suspected:
[01:44.38]My Taylor’d been the victim of a vicious act of malice at O’Hare.
[01:53.51]And so began a year-long saga of pass the buck, “Don’t ask me,”
[01:58.35]And “I’m sorry sir, your claim can go no where.”
[02:05.41]So to all the airline’s people from New York to New Delhi,
[02:10.51]Including kind Ms. Irlweg, who says the final word from them is "no"
[02:20.60]I’ve heard all your excuses and I’ve chased your wild gooses,
[02:24.59]And this attitude of yours I say must go.
[02:31.76]United, United,
[02:36.65]You broke my Taylor Guitar.
[02:41.24]United, United,
[02:46.10]Some big help you are.
[02:49.78]You broke it, you should fix it.
[02:52.70]You’re liable, just admit it.
[02:54.45]I should have flown with someone else or gone by car,
[03:02.34]Cause United Breaks Guitars.
[03:09.85]Well I won’t say that I’ll never fly With you again
[03:13.48]cause maybe to save the world I probably would
[03:17.40]But that won’t likely happen.
[03:19.64]And if it did, I wouldn’t bring my luggage,
[03:23.19]Cause you’d just got and break it Into a thousand pieces
[03:27.80]Just like you broke my heart.
[03:31.30]When United breaks guitars.
[03:38.35]United, United,
[03:42.79]You broke my Taylor Guitar
[03:47.76]United, United,
[03:52.74]Some big help you are.
[03:56.22]You broke it, you should fix it.
[03:58.41]You’re liable, just admit it.
[04:01.60]I should have flown with someone else or gone by car,
[04:09.00]Cause United breaks guitars.
[04:13.73]Yeah, United breaks guitars.
[04:18.51]Yeah, United breaks guitars.